Jennifer Brown Consulting (JBC) believes in unleashing the power of human potential, embracing diversity, and helping people—and organizations—to thrive. The company is on a mission to set a new tone for business, and the world, and to create a more inclusive reality for generations to come by helping organizations create the type of workplace where people no longer feel pressure to downplay aspects of their identity in order to survive; instead, they begin to feel free to bring their full selves to work and motivated to contribute in a way that fuels bottom-line growth.
As a certified woman- and LGBT-owned strategic leadership and diversity consulting firm, JBC understands how important it is to empower leaders to drive positive organizational change and the future of work in today’s rapidly changing business landscape. Based in New York City with a global presence, JBC partners with HR, talent management, diversity and inclusion, and business leadership teams on change management efforts relating to human capital everywhere from North America to Southeast Asia.
Whether JBC is building classroom training on unconscious bias, setting up a diversity council, leveraging its proprietary ERG Progress Model℠ to transform resource groups into true business partners, launching an executive learning curriculum, rolling out a diverse talent program for an entire organization, or providing eLearning training, everything is customized to resolve each client’s unique challenges.
Past clients include Walmart, Starbucks, Toyota Financial Services, Microsoft, the City of New York, T-Mobile, and many others, from the Fortune 1000 to government agencies and nonprofits.
JBC has worked with clients at all stages of their diversity and inclusion journey. Get in touch today to assess your readiness for change with a free consultation: visit jenniferbrownconsulting.com or email firstname.lastname@example.org and mention this book.
Manuel is a global expert on organisational Belonging and Performance.
He leverages his fluency in 6 languages (Creole, French, Spanish, German, English and Portuguese) and his experience of delivering training and coaching workshops in over 20 countries to bridge cultural gaps and to create fully inclusive environments.
Manuel has addressed and trained over 2000 business executives on unconscious bias and inclusion across Europe, North America and Asia. In 2017, the Vice President for Human Resources of one of the top 4 Global Investment banks called Manuel “the best trainer we’ve ever had”.
Previously, Manuel led the business development of EDGE (Economic Dividend of Gender Equality) Strategy, leveraging behavioural design strategies for the likes of the World Bank, L’Oréal and SAP.
From 2012-2015 Manuel designed, led and implemented the global development of the Global Shapers Community for the World Economic Forum. He also managed a network of 1000+ Global Shapers across North America and the Caribbean, personally coaching the 80+ leaders of the local chapters.
From 2005-2012 Manuel managed a number of cross-border projects ranging from microfinance in North Africa, media in Turkey, trade finance in Brazil and investment banking across Europe. In particular, he graduated from JP Morgan’s Corporate Development Program and he re-engineered the business development efforts of ICAP Deutschland GmbH.
From 2001-2008 and parallel to his projects in the private sector, Manuel also served as a research assistant at the Ecole Lacanienne de Psychanalyse of Paris.
He is an Alumnus of the Global Leadership Fellowship of the World Economic Forum, where he graduated from a programme co-delivered by the Wharton School in Philadelphia, the Columbia School of Arts in New York, the London Business School, INSEAD in Paris and the China Europe International Business School in Shanghai. He graduated from 2 Masters in International Management from ESCP Europe (Oxford-Madrid-Paris) and the City University of London.
As an executive coach, he holds a double accreditation from the Academy of Executive Coaching (London, UK) and from Best Year Yet® (Denver, CO).
Patricia King is a military veteran with 20 years of service to her country, enlisting in the US Army in 1999. Initially enlisting to find a sense of self and purpose, SSG King chose to stay because of her love for service to others. Patricia has deployed three times to Afghanistan, receiving many awards including the Combat Infantry Badge and the Bronze Star.
In 2015 Patricia made the decision to live authentically and came out as America’s first openly transgender infantry soldier. With this decision, Patricia became a leading voice in the push for full gender equality within the military. In 2016 with the opening of Combat jobs to women, Patricia became the first enlisted women in American history to serve in the US Army Infantry.
Ms. King has served in leadership positions in SPARTA, America’s only nonprofit dedicated to actively serving transgender service members. Patricia has spoken at the pentagon to military leaders and politicians to help shape America’s policy on transgender military service during both the Obama and Trump administrations. In 2018, Congressman Joseph Kennedy III invited Patricia to represent transgender service members at the President’s State of the Union Address.
Featured on The View, CNN Newsroom with Brooke Baldwin, NPR’s The Takeaway, in Time Magazine as well as other news agencies across the country and globally, Patricia has taken the lead in (or been an outspoken leader in) spreading awareness and fought for gender equality within the US military. She has also spoken as a featured speaker at the Iowa Safe Schools Governor’s Conference and been a guest speaker in Pride events in Tacoma, WA and Cape Cod, MA. Patricia has been invited to be a panelist for events in Washington DC as well as at Harvard University.
In 2019 Patricia King retired from the US Military after 20 years of service and launched Trish E. King: Speaking and Consulting. She brings a strategic and project management background, as well as over a decade of leadership experience to the conversation of workplace diversity and Inclusion, resiliency through authenticity, and LGBT advocacy. Patricia is a bold change agent with a passion for meritocracy through genuine inclusion initiatives.
People strategist and leadership coach, Dannielle Hawk is an advisor to leaders who are in the process of transforming themselves and their organizations. Dannielle is passionate about helping leaders create inclusive team cultures that attract high performers. She has over 15 years of professional experience, which includes expertise in the areas of organizational development, diversity and inclusion, strategic change and leadership development.
Dannielle started her professional career in the San Francisco Bay Area with Gap, Incorporated where she served as the program manager of a global leadership development program. She spent eight years supporting human capital transformation projects as a consultant with IBM and Booz Allen Hamilton. Dannielle was most recently an internal consultant with Marriott International in Bethesda, Maryland where she provided organization design expertise and created change management strategies.
In each of her roles, Dannielle has leveraged her consulting expertise and understanding of the employee life cycle to support key diversity and inclusion projects. She has developed recruiting strategies to attract individuals with disabilities, developed roadmaps to help organizations formalize employee resource groups, managed mentoring programs and supported leadership programs for women as an executive coach. Her industry experience includes hospitality, tech, utilities, tele- communications, and retail.
Dannielle holds a Master of Science degree in Industrial/Organizational Psychology. She is an International Coach Federation-trained coach holding certifications in a variety of workstyle and leadership assessment tools.
Client Services Manager
As the Client Services Manager at Jennifer Brown Consulting, Grace manages client partner relationships and oversees the delivery of services to ensure impactful success.
Grace previously worked in the risk management industry where she oversaw the development of new business products and service offerings, including the research, design, and implementation of an enhanced business service. Prior to that, Grace supported numerous early stage startups, working closely with entrepreneurs and communities in all areas of business and program development, including marketing, operations, partnership development, and project management. Strongly committed to diversity and inclusion in the technology and entrepreneurship space, Grace continues to advocate and mentor young women and entrepreneurs of color to launch and grow their businesses and creative projects.
Grace earned her Masters degree in Social Entrepreneurship, Policy & Advocacy, and Nonprofit Management at the University of Chicago’s School of Social Work. Grace currently resides in Chicago and plans to move back to her hometown of Orange County, California in the near future. She enjoys living in intentional community, boxing, cooking and hosting, and hopes to relearn the cello and launch her own podcast one day.
Mark Greene writes and speaks on masculinity in the gender and inclusion spaces. Mark consultants to brands seeking to market within the masculinity space, which is, quite simply, a minefield. How you language and what you depict can grow brand loyalty or unleash a social media firestorm. Let’s talk about the social and political binaries out there and how to drive change without driving divisions.
Mark is author of The Little #MeToo Book for Men and Remaking Manhood. He is co-author of the Relational Book for Parenting.
As Senior Editor for the Good Men Project, Mark’s articles on men’s issues and parenting have been shared over a quarter of a million times on Facebook and other social media, resulting in over 11 million page views and counting. Greene writes and talks men’s Issues and parenting at Salon, Shriver Report, Huffington Post, HLN, BBC, and the New York Times.
Possibility Coach. Talent Strategist. Leadership Trainer. These are a few of the hats Chelsea Williams wears on any given day as Founder & CEO of College Code. College Code’s mission is to equip leaders for excellence in college and career by delivering education and human capital services that support students, professionals, and employers.
Prior to leading College Code, Chelsea served as a Vice President at Lazard Freres & Company where she managed early career talent and global workplace and community initiatives. Chelsea holds a diverse skill-set in talent management, compensation, employee relations, diversity and inclusion, and philanthropy. In 2018, Chelsea was selected as an Education Pioneer Strategy Fellow where she consulted for Teach for America’s national adult learning team.
Chelsea lives by the motto, life is not a spectator sport. She serves the Alumni Association of both The Jackie Robinson Foundation and The Alumni Network for Education Pioneers.
Originally from Raleigh, North Carolina, Chelsea currently resides in Harlem, New York where she actively serves Trinity Church and Alpha Kappa Alpha Sorority, Incorporated.
Chelsea obtained her Bachelor of Arts in Economics from Spelman College.
Carmen Jones knows that people with disabilities are a large, yet overlooked market. She also knows people with disabilities will not be a factor in the diversity equation until corporations embrace them as a viable market segment. Carmen’s passion is to create win-win relationships linking companies and people with disabilities.
Prior to founding the SMG in 1998, Carmen was the Vice President of Marketing at Evan Kemp Associates, Inc., and its three subsidiaries. She oversaw marketing and public relations for the company’s national publication, coordinated marketing for corporate clients, and developed marketing for the company’s durable medical equipment and van/vehicle conversion division.
SMG’s client list includes Darden Restaurants, CESSI, AT&T, Universal Designers and Consultants, JPMorgan Chase, Bank of America, American Express, Visa, UBS, America Online, ESPN, Questex Media, Global Lead, Fleishman-Hillard and al Punto Advertising. She has also conducted workshops or spoken at events for Major League Baseball, The John F. Kennedy Center for the Performing Arts, the MultiCultural Foodservice and Hospitality Alliance, Sodexo USA, the U.S. Business Leadership Network, The Hartford, the National Disability and Business Council Annual Conference, and the National Association for Equal Opportunity in Higher Education Leadership Conference.
Carmen is active in the disability community and has held several leadership positions. She was on the Boards of the National Organization for Diversity in Sales and Marketing, the AT&T Advisory Panel on Access and Aging, Mount Vernon-Lee Enterprises, the Global Universal Design Commission, and Jill’s House, a respite care facility for children with disabilities. In 2008, Carmen was inducted into the National Spinal Cord Injury’s Hall of Fame for the category of Entrepreneur.
Carmen has been featured on On A Roll Radio, CNNfn, The New York Times, Black Enterprise, Glamour, New Mobility and Essence Magazine. She is a graduate of Hampton University, with a B.S. in Marketing. During her junior year she was injured in an automobile accident, resulting in paraplegia.
Claire Tse is a Jennifer Brown Consulting strategic partner and client-based lead located in Reston, VA. She is known for using her expertise as a multi-lingual master Organizational Development Consultant, leveraging her passion of infusing social neuroscience to optimize team performance. Starting with “Why” organizations are experiencing people problems, she facilitates strategic planning to uncover root causal factors, then collaborates with clients to make solid decisions to elevate employee and manager engagement to optimize performance by achieve mission both efficiently and effectively via multiple solutions identifying the “What” and the “How” sequentially.
Her well-received, results-oriented deliverables include an infusion of global cultural intelligence, emotional quotient competency, pipeline forecasting, identifying the ROI of Talent Development, and a solid communication plan with an end-goal of talent optimization. Some of her workshops focus on Creativity & Innovation, Unconscious Bias, Global Team Cohesiveness, Cultural IQ, Transgender 101, Influencing Through Storytelling, and Resiliency have contributed to increased talent retention, improved business processes and aiding leaders to facilitate culture change using balanced techniques to honor both people and process. Claire creates learning experiences to incorporate user psychological comfort to increase communication routes for all by incorporating HBDI whole brain approaches into designs.
Current clients include Fortune 100 companies, Federal and Local government and nonprofit organizations, with the majority of clients in middle management to senior executive roles. Claire has clients throughout the United States, and in England, Puerto Rico, Taiwan, China, Colombia and Brazil. Her early years as Mobil Oil Corporation’s first Asian woman Marketing Representative offered Claire 15 years of in-house corporate life.
Claire earned her Behavioral Psychology B.A. from Barnard College, Columbia University and a Masters of General Administration from University of Maryland University College. She is an EXCEL and Leading Edge instructor at Howard Community College and previously taught at the Georgetown University Center for Professional Development. Claire is a Commissioner-at-Large for the Fairfax County Small Business Commission, and on the McLean Community Players Board of Directors. She is the co-author of “The SOLVE Communication™ Method” to support intercultural understanding via culturally respectful dialogue.
Creative Arts Director
Daniel P. Castillo was born in Brooklyn, New York and raised in the inner-cities of Los Angeles, California, two dynamic urban centers that have shaped his love of film, music and the arts, as well as his drive to seek social justice, diversity, equity and inclusion.
Daniel is naturally contemplative and artistic, and has utilized his gifts of storytelling, filmmaking and graphic design to develop narratives that reflect the diverse experiences of low-income people and people of color whose voices are often missing from mainstream media. He honed his skills in film and graphic design schools, where he received accolades for his academic successes, unique perspectives and artistic abilities.
Daniel’s talents landed him a number of opportunities in the industry. As he worked on projects, he noticed an alarming pattern; the films that he participated in were reinforcing stereotypes of people of color and perpetuating a cycle of negative portrayals. He wanted to change these practices in the industry and bring new voices and narratives into film, so he joined forces with dedicated community members to create the Social Justice Learning Institute (SJLI), an organization that is committed to helping communities build the capacity needed to assess injustices and use their agency to transform their communities and the stories told about them.
He began his career at SJLI teaching documentary filmmaking to high school boys in the organization’s Black Male Youth Academy. He quickly moved into the role of Educational Equity Programs Director, where he managed the development and expansion of SJLI’s Boys and Men of Color efforts through a series of programs, broadly known as Urban Scholars, which focused on addressing the literacy needs of boys and men of color by helping them develop academic competencies, critical consciousness and social awareness with the ultimate intentions to equip and empower them to enact social change through research, training, and community mobilization.
In his current role, Daniel serves as the Creative Arts and Youth Empowerment Programs Director, where he is focused on creating youth programs that utilize art as a medium to create and transmit stories for change. With SJLI, Daniel works with students and utilizes his talent to create and produce films with meaning with hopes that his message and storytelling abilities will inspire inner-city youth to examine and explore the depths of their own rich experiences and help them creatively share them with their communities to inspire personal and social transformation.
Daniel holds a Bachelor of Science degree in Video Production and Digital Filmmaking from the Art Institute of California–Los Angeles, and an Associate of Science degree in Graphic Design from Westwood College of Technology. He is currently completing his MA in Global Leadership at Fuller Theological Seminary.
In his spare time, Daniel enjoys all things athletic and travels around the world with his wife whenever they find time to pull away from work.
Dave Ciliberto is a Senior Human Resources Professional with over 25 years of leadership and expertise in Diversity and Inclusion, Organizational Development, Training and Facilitation, Executive Coaching, Employee Relations, Recruitment and Career Transition. He provides guidance and consultation to many organizations and governmental agencies including EEOC, NSA, Department of Energy, Yale University, Harvard University and CUNY on strategies and implementation approaches for integrating D&I and Leadership programs into goal setting and performance management. Dave also develops and delivers D&I leadership and training programs to Fortune 500 and smaller companies including HSBC, New York Life Insurance Company, Bayer Pharma, ION Media, Harley Davidson, Morgan Stanley and more.
Dave is most frequently quoted and featured in academic and business media for his work in the area of D&I, citing Dave Ciliberto Enterprises and his current roles as Senior Vice President with Partners in Human Resources International and D&I Senior Consultant with Jennifer Brown Consulting.
Dave is certified in Diversity Management by The School of Industrial and Labor Relations at Cornell University and is a graduate of Lynchburg College, holding a BA in Business Administration. He is also an adjunct instructor for Cornell University ILR where he creates and delivers many D&I programs to a wide variety of organizations.
When he is not immersed in his D&I work, Dave pursues a part-time entrepreneurial career in photography with an emphasis on architecture, landscapes, seascapes and travel. His photographs have been featured in several exhibitions in New York City, where he resides with his husband.
David Allyn, PhD is the former CEO of the diversity-talent pipeline organization Oliver Scholars and the former Director of Education of NJ SEEDS, a program that promotes socio-economic equity for low-income students. He has led workshops for thousands of individuals on being one’s authentic self and accepting others as they are. He serves on the Equity and Justice Committee of the National Association of Independent Schools and is a former trustee of the Center for Lesbian and Gay Studies (CLAGS). As a faculty member at Princeton University, he served as the faculty advisor to the LGBTQ student group. He has written about his own life story for the gay national magazine, The Advocate, and is the author of a guidebook geared toward LGBTQ travellers.
He is an expert on interpersonal interaction and is the author of I Can’t Believe I Just Did That, a book about overcoming self-consciousness, embarrassment and shame. David’s work has been profiled in Psychology Today, The New York Times, and Black Enterprise. He has appeared on both CNN and MSNBC. He developed the concept of “tactical empathy,” an innovative framework for developing one’s listening and perspective-taking skills, two of the most critical skills in diversity work.
He has served as a facilitator for the acclaimed organization Seeds of Peace, which brings together teenagers from multicultural backgrounds for dialogue and coexistence training.
David holds a B.A. from Brown University and a PhD from Harvard University. He is currently a Visiting Scholar at the Heilbroner Center at The New School in New York. He is based in New York City.
Jeffery L. Smith is a dedicated HR executive with a successful track record of improving employee productivity and contributing to employee growth and development. Known for his ability to build highly effective teams and deliver operational excellence, Jeffery has consistently enhanced the strategic performance of several business units within Fortune 50 companies. He partners with influential business leaders to prioritize and meet organization goals.
As a business leader with over 25 years’ experience, Jeffery has been recognized in Sales and HR for delivering breakthrough results at Procter & Gamble, a Fortune 50 company. Throughout his career, he has developed expertise, and was sought to lead in the areas of Diversity & Inclusion, Strategy Development, Recruitment & Selection, Organization Assessment & Design, Employee Relations, and Leadership Development.
Jeffery was Associate Director, Global Diversity & Inclusion where he was instrumental in driving organizational efficiency, developing strategy, and improving public relations. Through his leadership significant funding was secured to support employee resource groups and a multimillion dollar, multi-year partnership was initiated with strategic external partners. Jeffery was able to improve operations by developing a global strategy that streamlined diversity curriculum, improved scorecard delivery, and standardized communication processes. As an HR Business Partner, Jeffery led organization designs that closed budget gaps up to $5 million. He also successfully managed a range of high risk employee relations cases and served as regional recruiter for multiple sales regions.
Most recently, he was Executive Director of Diversity Best Practices where he worked with Fortune 500 C-Suite leaders to develop diversity and organizational strategies. He was also recognized as a leader in ERG strategy development and infrastructure building. He was also a featured speaker and panelist at DBP’s domestic and global conferences.
A global leader, he has led training and development sessions in Western Europe, Latin America, North America, and Asia. He has also been a featured panelist and speaker on Diversity & Inclusion at several conferences throughout the country.
John Basile brings over 30 years of human resources management expertise, including his most recent role as Global Head of Diversity and Inclusion at Fidelity Investments. John’s strength is in building partnerships and influencing business leaders in driving culture change and building inclusive teams. Throughout his career, John has led teams focused on talent acquisition, business unit HR support, talent management, organizational effectiveness, and employee engagement. He is adept at consulting to all levels within an organization from C‐Suite executives to front line associates.
John has proven success in creating and sustaining effective D&I strategies, building and engaging employee resource groups, creating education and awareness programs in support of creating a more diverse and inclusive workplace, and coaching business leaders on how to be more impactful, inclusive leaders. John is also a skilled facilitator, moderator and emcee and has been a frequent keynote speaker and panelist as a subject matter expert on Diversity and Inclusion topics.
In early 2014, John was recognized by the NGLCC as “Corporate Leader of the Year” for his efforts to promote diversity and inclusion in the financial services sector. In 2015 Boston Spirit Magazine named John to their list of “Top 25 LGBT Power Players” in New England. Also, in 2017 the Elevate ERG Academy named John its’ “Corporate Executive of the Year.”
John is also a founding partner of Pride in Our Workplace. PIOW is a forum for executives and professionals to share diversity and inclusion best practices, promote stronger networks, develop professional skills, and promote and build employee/business resource group capabilities.
John is a graduate of Boston College, Carroll School of Management
CEO & Founder
Jennifer Brown is an award-winning entrepreneur, speaker, diversity and inclusion consultant, and author. Her work in talent management, human capital, and intersectional theory has redefined the boundaries of talent potential and company culture. Her bestselling book, Inclusion: Diversity, The New Workplace and The Will to Change creates the case for leaders to embrace the opportunity that diversity represents, for their own growth and for the success of their organizations.
Jennifer is the host of the popular weekly podcast, The Will to Change, which uncovers true stories of diversity and inclusion. The podcast receives thousands of downloads each month and has featured multiple notable guests including NY-Times bestselling author Sally Hogshead; ex-NFL player, advisor, and consultant Wade Davis; Priya Parker, facilitator and author of The Art of Gathering: How We Meet & Why It Matters; and theoretical neuroscientist Dr. Vivienne Ming.
As the founder, president and CEO of Jennifer Brown Consulting, Jennifer’s workplace strategies have been employed by some of the world’s biggest companies and nonprofits in order to help employees feel like they belong and can bring their full selves to work. As a successful LGBT entrepreneur, Jennifer has been featured in media such as The New York Times, The Wall Street Journal, Harvard Business Review, AdWeek, Bloomberg Businessweek, Forbes, Inc., CBS, and many more.
Jennifer has spoken at many top conferences and events such as the International Diversity Forum, the Global D&I Summit, the Forum for Workplace Inclusion, the NGLCC International Business & Leadership Conference, the Out & Equal Workplace Summit, Emerging Women, SHE Summit, Responsive, the Better Man Conference, INBOUND, Interbrand’s Best Global Brands event, as well as at organizations such as Allstate, Pepsico, the Bill and Melinda Gates Foundation, the NBA, Google, IBM, and many more.
In the past several years, Brown has been named Woman of the Year by Pace University, Social Entrepreneur of the year by the NYC National Association of Women Business Owners (NAWBO),one of the Top 40 Outstanding Women by Stonewall Community Foundation, and NYC Controller Bill Thompson’s LGBT Business Owner of the Year. She has also been a finalist for both the Wells Fargo Business Owner of the Year Award and for the Ernst & Young’s Winning Women Program.
Read Jennifer’s best-selling book, “Inclusion: Diversity, The New Workplace & The Will To Change” in which she shares proven strategies to empower members of your entire organization to utilize all of their talents and potential to drive positive organizational change and the future of work.Learn More
As the Managing Director of JBC’s consulting arm and a Cornell Certified Diversity Professional/Advanced Practitioner, Robert Beaven oversees all JBC company operations with a focus on strategic business development, operational effectiveness, and organizational culture development. He is an adept cross-team facilitator who enables diverse groups to collaboratively align to ensure effective change management and thoughtful, impactful integration.
A self-described “Ally-in-Training”, Robert holds a BS in Authentic Leadership and Organizational Development and believes that it is the responsibility of men, who most often hold positions of power, to use that power and their privilege to drive positive change and ensure everyone feels Welcomed, Valued, Respected, and HeardSM. By meeting C-suite leaders where they are and without judgment, his goal is to help them see workplace dynamics through a new lens, so they can create more impactful organizations from the top down.
Robert is the Chief of Staff for the Inclusionary Leadership Group and the Better Man Conference, a national event which provides the resources, support, and community to engage men as allies in creating more inclusive cultures. He graduated and volunteers for the Mankind Project, a global organization that is focused on redefining masculinity.
Robert was involved in the early stages of business development for Jack Welch’s leadership training program, The Welch Way. He has also brought his operational and leadership skills to several startup organizations as a founding partner, and is Board Chair for several non-profit organizations.
As a coach and executive consultant, Robert has worked with senior healthcare leadership in hospitals and QIOs to define effective strategies for continued success in the midst of evolving healthcare regulation, federal and private payment strategies, IHDN mergers, population health management and information technology. He has also been instrumental in helping companies develop effective strategies for managing remote teams, customers, and consultants worldwide.
Robert lives with his spouse and five children (a beautiful, blended family) outside of the Philadelphia area.
John Lombard worked in China for 25 years, training foreign staff how to work in the Chinese culture, with clients including P&G, Siemens, Oracle, and the 2008 Beijing Olympic Committee. “The Language of Culture” is a program he has developed after years of research into Cultural Intelligence, and addresses many of the weaknesses of traditional cultural training programs. He and his team offer a unique and supremely practical program that will significantly improve your company’s ability to deal with cultural differences, whether it be between your own employees, or dealing with customers and clients.
Karen Brown is a results-focused business driver with a passion for being the voice of the voiceless. She’s an author and sought-after global speaker who has frequently been recognized globally for her work. An experienced operations executive, her background is rich in multicultural, global experience and demonstrated success promoting diversity and inclusion within the corporate, non-profit, and academic sectors.
Having served Baker McKenzie, the second largest law firm in the world, as Global Chief Diversity and Inclusion Officer, her key areas of expertise include advising top executives on appropriate strategies for the organization, and making policy recommendations which enhance business results, limit job turnover, increase employee performance, and enhance morale and productivity.
Dedicated to pioneering the path for diversity & inclusion, she is adept at using data analytics as insights for decision-making. Her specific expertise is in P&L Management, Public Speaking, Focus Groups, Strategic Business Planning, ROI Alignment, Executive Diversity Councils, Leadership, Panel/Workshop Facilitation, Branding, Communication, Coaching/Mentoring, Key Performance Indicators (KIPs), Scorecard, External Partnerships, Business/Employee Resource Groups, Board Relations, Education, Talent Acquisition, and Development & Retention.
In addition to her role at Baker McKenzie, Karen’s experiences across other global conglomerates include Monsanto, Baxter Healthcare, Rockwell Collins, Sodexo, and Diversity Focus. She is a member of National Association of Corporate Directors. She’s also served as advisor and board member to WorldChicago, Chicago United, National Organization on Disability (NOD), Gay, Lesbian Straight Education Network (GLESN), Diversity Focus, Big Brother, Big Sister, QUEST/ICEDR, among others.
Karen holds an M.A. from Norfolk State University in Human Resources and Urban Affairs, a B. S. in Hotel Restaurant, Institutional Management & Dietetics from Kansas State University and is Lean Six Sigma certified.
Elfi Martinez is a walker of several worlds. From inner-city Chicago to Wall Street to Hollywood, he has lived a life of eclectic and profound experiences that have honed a unique worldview and creative approaches to obstacles and opportunities. He cultivated his ability to create and communicate emotionally resonant messages while writing for television as a selectee to the prestigious Warner Brothers Television Writers’ Workshop and the CBS Writers Mentoring Program.
Elfi develops his strategic and facilitation acumen as an independent Organizational Development Consultant – specializing in Leadership Development, Emotional Intelligence, Visioning/Business Development, and Diversity & Inclusion for nonprofits and Fortune 500 clients including Microsoft, T-Mobile, LinkedIn, GlaxoSmithKline, Capital One, NPR/PBS, The Red Cross and Education Pioneers.
Elfi’s analytical skills were honed via an MBA in Corporate Finance and Accounting from the Simon School of Business at the University of Rochester and later as an Assistant Vice-President in Securities Lending for the Bank of New York.
Elfi enjoys giving back to the Latino Community as a member of Prospanica (formerly the National Society of Hispanic MBA’s) – where he held several leadership positions including Vice-President of Marketing and Corporate Relations for the Philadelphia chapter. He was elected chapter President for 2014 – where he led a Board of 11 Officers and over 500 members and served as the key liaison with corporate partners, universities, chapter members and community organizations.
Kevin England, Ph.D. is an educator, researcher, and subject matter expert in Human Resources and Diversity & Inclusion. Kevin’s work has helped transform the systems and practices that drive organizational culture, to ensure that every employee is embraced and valued in the workplace. His areas of expertise include Employee Resource Groups (ERGs), diversity and inclusion councils, and change and talent management.
After completing his doctoral studies in Human Capital Management, with a focus on diversity programs in the workplace, Kevin launched multiple research programs studying ERG leaders and allies in organizations. Kevin also holds PHR, SHRM-CP, and Six Sigma Black Belt industry certifications.
Kevin is an Associate Professor of Human Resources at Lynn University, and currently serves as the Academic Program Coordinator of the HR undergraduate program and MBA specialization. He undergraduate students, graduate students, and working professionals in the fields of HR, leadership, management, and Diversity & Inclusion.
As an external consultant and facilitator, Kevin has provided expert guidance and led corporate workshops for more than a dozen clients from the Fortune 500. He is a frequent presenter and facilitator on Diversity & Inclusion topics, and has brought years of experience and knowledge to his workshops and expert panels at events such as the Forum on Workplace Inclusion, the ERG Leadership Summit at USC’s Center for Effective Organizations, and the Out & Equal Workplace Summit.
Kevin and his husband live in West Palm Beach, Florida.
La Mikia Castillo is a native Angeleno whose roots are firmly planted in Los Angeles, CA, but whose career has taken her from coast to coast developing leaders, cultivating partnerships, and engaging elected officials in critical policy change initiatives.
In her most recent role, La Mikia served as the National Organizing Director of the National Foster Youth Institute, where she developed and implemented the organization’s strategic plan for building a national movement of foster youth leaders and who were empowered to advocate for the transformation of the child welfare system. In her role, La Mikia engaged Members of Congress representing over 100 congressional districts in efforts to improve outcomes for foster youth and families across the country. She also designed and implemented leadership development trainings for hundreds of youth and young adults.
Prior to joining the National Foster Youth Institute, La Mikia was the Associate Director, Western Region, of Education Pioneers, a national education management organization that identified, recruited and trained individuals to become leaders and managers in the education sector. During her time at Education Pioneers, La Mikia managed the team responsible for recruitment, selection, admissions, placement, partner cultivation and program implementation for the Graduate School Fellowship Program across the region. She helped place and develop nearly
300 Fellows throughout her tenure. Additionally, she co-managed the organization’s Diversity, Equity and Inclusion Working Group, with a focus on increasing diversity among the organization’s staff, as well as the talent that the organization recruited for their partner organizations across the nation.
La Mikia earned her Master of Public Policy and Master of Urban Planning degrees, and received Certificates in Public Management and Political Management from the University of Southern California, where she teaches as an adjunct professor. She holds Bachelor’s degrees in Ethnic Studies and Urban Studies & Planning from the University of California, San Diego.
La Mikia is an active member of Fountain of Life Church in Long Beach, CA, where she served as a founding board member and volunteer in the church’s Family Center tutoring program. She enjoys writing, traveling, and vegan cooking with her husband, Daniel and their dog, Ginger.
MaryAnn Fappiano has over 30 years of experience in brokerage and treasury operations of which 26 years were at Morgan Stanley where she held several senior Managing Director roles within Institutional Operations and Global Cash Management. She is also former Managing Director at Societe Generale where she was the Head of Americas Capital Market Operations. She has deep knowledge of organization models, business controls and infrastructure, coupled with a passion for leadership and for developing staff.
MaryAnn’s strong passion for People Development has led to a career transition to Human Capital Management with an emphasis on People & Talent Management, Diversity and Inclusion, and Coaching with accreditation by International Coach Federation. MaryAnn has been instrumental in leading Human Capital Management and Diversity efforts at Societe Generale, Gartland and Mellina Group, and Morgan Stanley. She served as an Advisor to SG’s Diversity & Inclusion Council, Member of SIFMA’s Diversity Committee.
MaryAnn is a Certified ICF Professional Coach and Certified Diversity Professional. She is a Certified Treasury Professional and has previously held FINRA series 3 and 27 licenses. She is a graduate of Pace University with a Bachelor of Business Administration in Public Accounting. She received a certificate from London Business School – Centre for Management Development. She is the recipient of Paul Harris Fellow from Rotary International.
Mrs. Fappiano is a member of the Women’s Bond Club, WBC mentoring committee, and International Coach Federation (ICF).
Katie is the Director of Jennifer Brown Consulting, a strategic leadership and diversity consulting firm. At JBC, we partner with HR, talent management, diversity and inclusion and business leadership teams on change management efforts relating to human capital everywhere from North America to Southeast Asia.
Katie is renowned for her ability to establish trust and personally connect with her clients and people “respect and look to her expertise” on inclusive leadership development programming, diversity and inclusion strategies and business resource group management. Prior to joining Jennifer Brown Consulting, Katie managed the diversity and inclusion learning and development strategy at Capital One specializing in the creation of a differential investment strategy and programming to support enterprise-wide initiatives. Prior to that, she was responsible for technical learning and development, and risk and compliance management.
Katie has a Master’s degree in Human Resource Management with a concentration on Diversity and Inclusion Management from, Georgetown University. She serves on the Board of Directors for the Greater Seattle Business Association, Steering Committee of the Seattle Diversity Equity and Inclusion Community of Practice, and Diversity and Inclusion Task Force for the Junior League of Seattle.
Nancy Mace brings more than 25 years of experience to the JBC team helping corporations and nonprofits grow and develop.
Nancy has held executive-level roles in human resources at Dreyer’s Grand Ice Cream, Marine Terminals Corporation and Barclays Global Investors. She has extensive experience in training design and facilitation, program design and management, cultural engagement, talent management and leadership development and has worked in-house and as an independent consultant for a variety of organizations, including Yahoo!, Capital One, Coca-Cola, HP, Intel, Clorox, Oracle, BlackRock, Swedish Institute of Management, SF Aids Walk and Out & Equal Workplace Advocates.
Nancy has created and led multiple leadership universities, and designed and facilitated programs in conflict resolution, strategic planning, and performance consulting, and many other subjects. Nancy has combined her love of travel with her career on several global assignments.
In her role as the Director of Community Empowerment with Out & Equal, Nancy drew on her vast experience and personal passion to support, engage, resource and coach the networks of committed volunteers who are bringing Out & Equal’s mission of ending workplace discrimination for the LGBT community to life. Her role centered on rewarding collaborations with Regional Affiliates, Employee Resource and Affinity Groups and LGBT partner organizations.
Her LGBT work began first by becoming certified as an LGBT diversity trainer. It was from there that she began working with employee resource groups and leadership in strategic planning and team effectiveness. She has since helped coach numerous ERGs, their leaders and sponsors to higher personal performance and transformed team results.
Nancy served on the Board of Directors for 10 plus years at the YMCA in San Francisco’s Tenderloin neighborhood. A longtime and committed ally to the LGBT community, Nancy loves travelling to new places and embarking on myriad adventures. She holds a BA in Sociology and Organizational Development from the University of California, Davis. She lives and laughs daily with her partner, Andy, and their spunky rescue dog, Biscuit, in the San Francisco Bay Area.
Rachel has led HR organizational processes and is experienced in HR mergers and acquisitions, recruitment strategies, employee development and engagement. During her career, Rachel has used her diversity, equity and social justice expertise to support media and technology organizations such as Xaxis and Vice Media to integrate and embed these strategies into their HR policies. Prior to JBC, she served as the acting Chief HR Officer of Vice Media where most notably, she grew their HR team from 4 to 20 within three years, designed their Respect in the Workplace workshop and Vice University including their first Vice Media Apprenticeship Program which was honored and recognized by the New York Governor in 2016.
Rachel is passionate about diversity, equity and inclusion and has been working on various projects with clients to advance gender in the workplace, millennial and multigenerational trends in the workplace and enabling equality and accessibility for all.
Rachel graduated from New York University with a degree in Sociocultural Anthropology and currently resides in New York City.
Sabrina A. Griffin has joined Jennifer Brown Consulting after 31 years of service at Chubb Group of Insurance Companies, where she served most recently as Assistant Vice President & Diversity Manager. She successfully identified and managed leadership development programs geared towards women, people of color, and LGBTQ employees. Sabrina was also responsible for identifying diverse talent recruiting sources; developing, managing, realigning and rebranding employee resource groups; and advising business leaders on how to raise awareness for the company’s brand in order to increase revenue from diverse markets. Her initiatives directly contributed to Chubb earning numerous awards for its diversity and inclusion initiatives.
Over Sabrina’s career, she has advised a myriad of organizations on their diversity strategies and assisted them in establishing the business case for diversity and inclusion. Prior to becoming a diversity and inclusion professional, Sabrina served as a Financial Institutions Underwriter, Risk Manager, and Regulatory Compliance Auditor at Chubb and a Commercial Lines Underwriter at The Travelers Insurance Company. She also worked in banking operations for Bankers Trust. She now serves as a Senior Consultant for Jennifer Brown Consulting.
Sabrina earned her B.S. degree in Marketing and Management from the Stern School of Business, New York University; an MBA in Finance from the Lubin School of Business, Pace University; and a Human Resources Management Professional Certificate, Executive Education at Rutgers School of Business – Camden.
Sabrina is an active member of Fountain Baptist Church of Summit, New Jersey, where she serves as a mentor to adolescent girls and teens. She also enjoys photography, playing golf and traveling.
Simone Sloan’s mantra is “Voice, Power, Confidence”. She is a goal-oriented business owner with a passion for achieving positive results. As an emotional intelligence business and executive coach, she changes the way businesses engage their employees and clients. Simone emphasizes the human element with a focus on diversity and inclusion. She is an active member of the Tri-State Diversity Council and an advocate for women professionals and entrepreneurs. Through her educational talks, workshops, and writing, Simone inspires women leaders and business owners.
Simone’s experience began in the pharmaceutical industry. She held key roles in: Marketing, Communication, Medical Affairs, Promotional Regulatory / Compliance, Customer Service, and Global Business Strategy. She partnered with companies such as: Pfizer, Bayer, GlaxoSmithKline, Medco, Astrazeneca, Johnson & Johnson, GE, Volkswagon, Medco, and Merck. Simone successfully launched and led products and services, implemented programs for stakeholders across the globe, and developed and trained sales and medical teams for therapeutic areas. These included: Oncology, Cardiovascular, Metabolics, Women’s and Men’s Health. Her expertise encompasses: strategy, execution, and pull-through with R&D, Sales and Marketing, Medical, Market Access, Public Relations, Regulatory, and Manufacturing teams.
In 2013, Simone launched a company, Your Choice Coach. It is an emotional intelligence, humanizing firm. She provides business strategy, facilitation, training, executive coaching, and consulting. She partners with executives and business owners to develop high-level strategic planning objectives. Together, they identify and align company programs with organizational goals that are designed to create long-term business results. Simone also facilitates and hosts international workshops.
Simone holds a BS in Pharmacy and an MBA from Howard University. She is co-author of the book: Achieving Results, is DISC certified, Emotional Intelligence (EQI) 2.0 certified, and accredited via the International Coaching Federation.
Speaking & Events Director, Executive Coordinator to the CEO
Veronica Pirillo brings over a decade of research and design, speaker procurement and logistics management experience to her role as Speaking & Events Director and Executive Coordinator at JBC, working with the team on the behind-the-scenes moving parts and details leading up to a busy speaking calendar, and helping to drive further opportunities to engage in important conversations and share the incredible power of inclusion.
Veronica began her career as an Assistant Events Producer at Working Mother Media, before embarking as an independent consultant. As a Senior Conferences programmer, Veronica continued her work with the Conferences + Events department at Working Mother Media, Diversity Best Practices, and NAFE (The National Association of Female Executives) – programming national events that included Work Life Congress and the Multicultural Women’s National Conference, and a diverse selection of webinars and regional events.
A Canadian native, Veronica graduated from the University of Toronto with a Bachelor’s of Science in Psychology, and completed her Masters of Science in Publishing at PACE University in New York City. She lives with her husband and three children in Western New York, and pursues lifestyle and real estate photography in her spare time.
Nikki Groom is a digital marketer, brand strategist, and content marketing expert for business leaders and entrepreneurs who want to build a successful business while making the world a better place. She is the host of Movement Makers, a podcast featuring in-depth conversations and unfiltered stories from business leaders and entrepreneurs who are making a difference on the planet, and founder of The 100 Stories Worth Telling Project, which seeks to amplify the voices of women entrepreneurs all over the world.
Nikki is passionate about the power of storytelling as a way for thought leaders to humanize their businesses, build relationships with the people they most want to serve, and inspire readers into action. She is also a firm believer that all businesses should lead with empathy.
A lifetime storyteller and strategic thinker, Nikki spent 10 years in marketing management on either side of the Atlantic before stepping into the role of business owner. Today, she uses her intuition and insight to help people share their message, tell unforgettable stories, and experience the power of authentic, from-the-heart marketing.
Nikki has been hailed as “a force of nature”, “a rising superstar” and “one of the best” copywriters by leading luminaries. She appears in the book Winning the Battle for Attention by Stuart Atkins, was a contributing writer for the book End Sex Trafficking by Erin Giles, and has been featured by over 40 online publications and podcasts—including Vistaprint’s Owner Nation.
Sales & Events Coordinator
Holly had always hoped she would be able to create positive change with her work. After earning her BA in English, she had the opportunity to intern at a non-profit organization for a cause that remains near and dear to her heart, animal rescue. During her internship, she took part in increasing the organization’s visibility, growing their professional partnership network, and recruiting volunteers and interns.
In 2015, Holly joined the JBC family, where she helps to ensure every employee is Welcomed, Valued, Respected and HeardSM, like she is at JBC.
Holly provides organizational and logistics support across all areas of the firm, and continues to manage relationships with an ever-growing network of valued clients and partners.
Niki Gallagher-Garcia brings more than a decade of product and client management experience with her to the JBC team, where she is operating as a marketing consultant.
Niki worked previously in the insurance industry where she oversaw the design, implementation and marketing of numerous products and programs, in addition to managing strategic alliances and liaising with both employees and external partners at all levels.
At JBC Niki works closely with the Marketing Director to track campaign data, prepare reports, maintain databases, manage social media outreach, and coordinate and deliver marketing campaigns.
Niki resides in Connecticut with her husband and two young children, where you can often find her volunteering in her children’s schools and running them from one activity to the next.
Administrative & Events Coordinator
Billie Belter joined the JBC team in 2016, and brings an eclectic and accomplished cross-industry background in customer service, client care and administrative services to her role as Administrative and Events Coordinator.
Billie started her career as an Opthalmic Technician in her hometown in Michigan. Deciding to explore the world and various cultures, she began a 10-year career as a flight attendant before returning to the field of Ophthalmology, where she worked for several years as an Optician/Opthalmic Technician, advancing in the field, and becoming certified.
Billie now resides in Western New York with her husband and their four-legged companion, Koda, and works closely with the Admin and Events department at JBC on coordination, communications, and logistics. She maintains her love of travel, and has a strong passion for cooking and learning about nutrition and exercise.
Emily has been working with Jennifer Brown Consulting since 2008. Her work extends to developing and managing processes in live virtual settings, helping with conference planning, communication strategies, sales efforts, and technical needs for Jennifer Brown Consulting’s broad client base.
Prior to working with JBC, Emily worked for Goldman Sachs, Vonage, and academic institutions such as Columbia University, Bard College, and Seton Hall Law School. She has also assisted with a variety of creative and financial start-ups that have been acquired by larger companies after becoming successful.
Emily brings a fresh perspective to current media platforms, changing technology, and the way we interact with the connective fabric surrounding our client’s personal and professional lives.
Emily specializes in using online tools for collaboration and e-learning. Emily also partners with other organizations to establish social networking strategies for major conferences, events, and networking groups with her strong project management, targeted social marketing strategies, and the implementation of collaborative software technology.
Emily began her career in Diversity & Inclusion by working as a Resident Advisor on campus while earning her B.A. in Interdisciplinary Studies from Monmouth University. She has run independent programs, poetry readings, and music events around the United States, winning awards for her creative writing, digital marketing, and graphic design skills, while accruing her professional prowess. Emily now mans the controls behind all of our interactive seminars, online meetings, and workshops.
When Emily isn’t running a webinar or managing a new client relationship, Emily can be found with her camera in hand, photographing weddings in the Tri-State region and volunteering as a photographer for non-profits like the Willie Mae Rock Camp for Girls in Brooklyn, NY. In addition to her second career as a professional photographer, Emily enjoys stand up paddle boarding at the Jersey Shore, volunteering for people with disabilities with her therapy dog (Penny), and playing gospel music on guitar with her family and friends.